Better Questions What value are our customers already sitting on? Make hidden value impossible to miss. 4 min read
Better Questions How can we make the consequence confront the behaviour? Give the outcome a way to answer back. 4 min read
Better Questions How could we turn a weakness into a benefit? Find the upside in the downside. 6 min read
Story Spotlight Herb Light invents the history it never had The tactics behind ‘Herb Light’ and the questions that could have got you there 2 min read
Fandom Spotlight Heinz lets fans measure ketchup with their hearts The tactics behind ‘Love Lid’ and the questions that could have got you there 2 min read
Better Questions How could we make the bias reveal itself? Make hidden judgement expose itself. 4 min read
Creative Commerce Adjacent Shelf Commerce Five ways to place your product on someone else's 'aisle'. 4 min read
Better Questions How can we unlock a benefit the audience already has? Find the value hiding inside the system. 4 min read
Better Questions Who could prove our point more convincingly than we ever could? Find a witness people have reason to believe. 7 min read