Be Brutally Honest

Sometimes the scariest thing for a client is to admit the truth. Use it.
Be Brutally Honest

Every category has an uncomfortable truth sitting just below the surface of its advertising. The thing everyone in the room knows but nobody says out loud. The flaw in the product. The absurdity of the industry. The behaviour the brand relies on but refuses to acknowledge. The standard response is to manage it — soften it, route around it, commission research that reframes it.

Be Really Honest goes straight at it. Not because honesty is virtuous, but because it's disarming. When a brand says the thing audiences already know but have never heard a brand admit, cynicism has no foothold. The brand has already said the worst thing about itself. There's nothing left to distrust.

Here are five tactics from the Shift Perception Engine that said the unsayable — and got rewarded for it.

  1. Make death funny
  2. Admit you're deadly
  3. Own the sellout
  4. Blow the whistle on your own industry
  5. Drop the polish and show what it actually looks like

1. Make death funny

Take the subject your category tiptoes around — name it directly, wrap it in charm, and watch people pay attention.

Dumb Ways to Die — Metro Trains Melbourne, McCann Melbourne, 2013

Melbourne's Metro Trains had a problem most public safety organisations share: nobody was paying attention. Platform behaviour remained dangerous. The standard executions — stern warnings, dramatic reconstructions, fear-based messaging — had become wallpaper. The dumb answer: make a music video featuring disarmingly cute animated characters dying in spectacularly absurd ways — standing too close to the platform edge, crossing when the lights are flashing, getting between the doors. The contrast was the point. It's worth pointing out that the creative execution of this idea was hall-of-fame good, but the core idea was an honest message that was impossible to dismiss.


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